Forum Discussion
bdfortin
31 days agoNeighbour
Finish Setting Up: Download the Telus App, which I’m already using to see that message
Why does the app tell me I’ve only completed 1 out of 3 tasks when I open it, then change its mind to 3 out of 4 when I tap on See Remaining Tasks, and the 4th task is to download the app… the app I’...
bdfortin
29 days agoNeighbour
Hello,
I’ve done this.
To be clear, Telus thinks I haven’t finished the setup: On my Android phone, on my iPhone, in Safari on my iPad, in Edge on my Windows computer, and in Private Browsing Mode on the demo devices at my local Telus store.
I’m no Telus Expert but I’m pretty sure that means the issue isn’t with my devices.
TELUS_Support
Official Support Team
28 days agoGotcha. We'll send you a private message to discuss further.