Forum Discussion

CodyW's avatar
CodyW
Neighbour
5 years ago
Solved

Devices

I just recently upgraded my phone and activated the new Sim Card but my phone doesn't show up on the Device Page. Is there a way to fix this so I can see it there?
  • Nighthawk's avatar
    Nighthawk
    5 years ago

    Last time I got a new phone and SIM, I think it took a few days before my device showed up. It will also depend if it's a device from Telus or a third party. Long ago I had a OnePlus phone and it didn't show up in devices at all but it worked perfectly fine.

Nighthawk's avatar
Nighthawk
Icon for Community Power User rankCommunity Power User
5 years ago

Last time I got a new phone and SIM, I think it took a few days before my device showed up. It will also depend if it's a device from Telus or a third party. Long ago I had a OnePlus phone and it didn't show up in devices at all but it worked perfectly fine.

Related Content