Forum Discussion
Device shipping delay
I ordered LG VELVET 5G GREY COLOR + FREE GIFT EARBUD at April 5. Now, 8 days has passed... However, Telus is not even shipping it. I have called to customer center and webstore many times and they ...
TIM44 Many complaints about this. No one here can help you. I would cancel the order With a emailed copy and refund and ( PRINTED ) I used some of my rewards $50 for prepaid mc it took 4 MONTHS TO GET TO ME never again.
Last evening, I got a call from Telus.
They said that LG FREE EARBUD was out of stock (LG Velvet phone was in stock). And that was the reason they did not ship my package for 8 days....
It means it took 8 days to check if the free earbud is in stock or not...
Anyway, fortunately they said they are gonna send different brand earphone for free instead of LG one. I agreed.
However they said that I should wait anothe 5 - 7 business days for processing.
It means that it would take totally 2 - 3 weeks after ordering.
I am waiting for the shipping confirmation email. But I did not receive it yet...
Thanks!
Anyway, fortunately they said that they can send other brand earbud in
They said that LG FREE EARBUD was out of stock (LG Velvet phone was in stock). And that was the reason they did not ship my package for 8 days....
It means it took 8 days to check if the free earbud is in stock or not...
Anyway, fortunately they said they are gonna send different brand earphone for free instead of LG one. I agreed.
However they said that I should wait anothe 5 - 7 business days for processing.
It means that it would take totally 2 - 3 weeks after ordering.
I am waiting for the shipping confirmation email. But I did not receive it yet...
Thanks!
Anyway, fortunately they said that they can send other brand earbud in
