Forum Discussion
Data Block feature costing $2pm
Anyone know what this Data Block feature is all about. What if I decline? Thanks. Mikey
TELUS_Support
Official Support Team
Official Support TeamYou should be able to remove it via your online account. If you need assistance, send us a private message, and we will be happy to help.
THIS IS COMPLETELY USELESS!
- I, like so many others (both individual and corporate) have NO data plan! So why did I get this message? I didn't even know there was such a thing before I got the message and therefore NEVER used it!
- So, I logged into the My Telus account, searched for data block & selected the suggested 'Data block.'
- I then selected the suggested 'Setting up mobile data notifications, blocks and preferences…'
- That page reads;
'Want to be notified when you are nearing your mobile data limit? Control all settings related to data notifications and set up data blocks using Data Manager.
The Data Manager feature can be accessed on My TELUS by navigating to the Usage tab and selecting the Data Manager link under the applicable subscriber. You will then land on the Data Manager page shown below.'
- I followed the instructions.
- THERE IS NO 'DATA MANAGER LINK' ON THE PAGE THE 'MY TELUS' 'USAGE TAB.' At least I couldn't find it.
JUST GIVE US A CLEAR, UNAMBIGUOUS SET OF INSTRUCTIONS TO FOLLOW RATHER THAN THIS KIND OF RUN AROUND TO STEAL MONEY FROM US!
You are correct. Absolutely correct there is no DATA MANAGER LINK' ON THE PAGE THE 'MY TELUS' 'USAGE TAB. I just checked and confirmed what you say is correct.
So, I logged into the My Telus account, searched for data block & selected the suggested 'Data block.'
Well, you got further than I can. I can see "Prepaid data Services Block $0.00" in my plan, but there's no boxes or buttons to check/uncheck in relation to this particular item. Of course any other more expensive items have functional buttons that I can select.
Best oxymoron out there. Telus and "JUST GIVE US A CLEAR, UNAMBIGUOUS SET OF INSTRUCTIONS...."
