Forum Discussion
customer care cant call
id like a credit on accoutn from a few days ago all calls were dropped and cant call 6-11 customer service they had issues all daqy thanks .
2 Replies
Good way of loosing customers.
- C_Fun
Community Manager
Hi there, thanks for reaching out. We're sorry to hear about the trouble you experienced with dropped calls and reaching our support line. While we understand how frustrating that must have been, we don't offer credits for temporary service interruptions or technical issues related to reaching our support team. That said, if you're still experiencing issues with your service, we'd be happy to look into it further. Please feel free to send us a private message to TELUS_Support with your account details.
