Forum Discussion
Call forwarding charges
Hi, I do not use call forwarding on my phone, but on occasion will forward my work landline to my personal cell phone. Work phone pays for the call forwarding in those situations. However, I will occ...
dru
Community Manager
Community ManagerOn your detailed bill (which can be downloaded from your online account), what's the description being used to characterize these charges?
- Hi, thanks for the reply. It lists a phone number that doesn’t appear to exist (I’ve tried calling it: 587-958-7777), then place called is “NOT AVAIL”, and location called from is “CALL FORWARD”. Time frames generally line up with incoming calls that were forwarded from work phone, but not always.
- dru
Generally speaking, the number presented on call display should reflect the number that's being forwarded. Could the number be related to your workplace somehow?
As for the charge, the only thing I can think of is if there is a long distance scenario being played out but other than that, I'm at a loss to explain it also.
