Forum Discussion
mike76
2 years agoOrganizer
Bring it back EPP confusion
Good morning So I switched my plan from a regular consumer plan to EPP a couple of weeks ago which means I hate to cancel what was left in my current plan- only a couple of months. I was told d...
Syaoran
2 years agoAll-Star
Did you receive any sort of receipt that lists you traded in/returned a device from the store?
- mike762 years agoOrganizer
yeah on my receipt it has a trade-in value
- Syaoran2 years agoAll-StarThen it just might be a delay in the trade-in hitting your bill. If you did the trade-in close to when your billing cycle ended for the month. It might not reflect the changes until the following bill. You definitely want to reach out to Customer Care to make sure though.
- mike762 years agoOrganizer
Turns out they just put it through as a trade in toward the iPhone 15. So it;s 5 bucks a month but don't worry I still get to pay the 350 bring it back balance