Forum Discussion

Fisherguy's avatar
Fisherguy
Leader
11 months ago

Control alarm using google

I want to control our alarm using Google home.  My Google Home account IS linked to Telus Home Assistant but Google doesn't work.  Unlinked the account, then relinked it, didn't get prompted to input the code on channel 9097 nor did I get a chance to name our PVR.  Google says 1 device is connected, we have 4 STB's, the alarm paneel, wifi boosters etc.  
I assume I need to add Google to my 'smart home" but I don't see where to do it.
Google keeps talking about Telus Home Assistant, I only have 'smarthome', when I look in the android play store I don't see "Telus Home Assistant", I see "telus smarthome+", do I need to install that as well?
None of the telus videos help, neither does the FAQ. What am I missing?

7 Replies

    • El-Eric's avatar
      El-Eric
      Icon for Community Manager rankCommunity Manager
      11 months ago

      Hey Fisherguy - I personally don't use Google Home for my security. Have you spoken to our technical support team for an answer to this question?

      • Fisherguy's avatar
        Fisherguy
        Leader
        11 months ago

        I try to avoid calling Telus for anything as much as possible.  It takes 2 hours to get hold of someone that I usually cannot understand.  
        This site used to have company people who'd help you, I guess downsizing has put an end to that as well..?

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