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Telus Home Security products with Google Home
Why is it SOOOOOOOOOOOOOOOOOOOOO hard to find an answer to this question??
I just moved over from Rogers, and for the last week ive been trying to find the answer to this as the Sales Rep said I could.
I want to control my front door lock with my Google Assistant.
I've been on hold waiting for someone for 1.5 hrs only to get "i dont know, i need to transfer you" and even after getting to a level 2 tech support person I got "i don't know, i have to check" and waiting for another 20mins they came back with "I'm not sure, your going to have to contact google support".
Im so glad i didnt opt in for the garage door opener, cause i already had one, and i can still control that with google home, which is a product off amazon for $30.
like what?? If it doesnt work, it doesnt work, but i can't even get that answer. And if it doesn't work I don't know why Telus is trying to be like APPLE and control their entire ecosystem. I opted to install a NEST thermostat because the Installer said it was better, which i dont regret cause at least the integration into the Telus Home Security was simple, and at least i can control my thermostat with google home.
Hey coffeetime - Google assistant integration is not supported currently.
That's a bummer... Good thing I kept my garage door opener and installed a nest thermostat
The Telus home security app doesn't have widgets either so u could just have a widget for the front door lock etc.
Should get adding these features to be considered world class technology and tell sales reps to not give false information
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TELUS_SupportOfficial Support Team
Hey coffeetime - Google assistant integration is not supported currently.
That's a bummer... Good thing I kept my garage door opener and installed a nest thermostat
The Telus home security app doesn't have widgets either so u could just have a widget for the front door lock etc.
Should get adding these features to be considered world class technology and tell sales reps to not give false information
