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MikeyR's avatar
MikeyR
Neighbour
2 years ago

TELUS TV+ Remote AV Receiver Power Control

Hi, new to TELUS TV+. So far so good. I got the remote to control my Sony TV and change the volume on my Pioneer av receiver. When I hit the power button on the remote, the TV shura off, but not the av receiver. Is there a way to fix/program this?

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  • Have you had any luck I'm having same problem on my Harmon kardon

  • I think it has to be the HDMI-CEC settings on the receiver so when the TV and Box is off then the receiver turns off too.

  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager

    Did you pair the TV remote with your receiver? If not, have a look at this FAQ and check out the Pairing your TELUS Remote to AV receivers and soundbars section.

      • RobG3987's avatar
        RobG3987
        Ambassador
        I had asked the same question many months ago and never got an answer or resolution.
        Ironically I ended up still using my remote I had left over from Shaw just for the turning on/off of both the TV and audio receiver together as the Telus remote wouldn't do it,,, for some reason that nobody could answer.
        I went through all the pairing codes available for the receiver, and like you, it could only manager volume control.
        I gave up considering I don't anticipate staying with this Telus system long enough to bother.