Forum Discussion

princess281979's avatar
9 months ago

Telus Bring it Back

Sent my bring it back phone in the beginning of January. Confirmed it arrived. Still do not have a credit on my bill for the returned phone. Getting really frustrated!!!

4 Replies

  • Keep getting told someone will contact me and give my a credit on my account but I have yet to get a call. I’m getting very frustrated 

  • Sent this phone back in January and still have not gotten a credit for it!!! Telus stole it from me!!! I either want the phone back or a credit on my account!!!! I’m not happy!!!!

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hello princess281979, we'll send you a private message soon in order to review the notes on your account, thanks!