Forum Discussion

artjmj's avatar
artjmj
Neighbour
2 years ago

Great assistance to apply for new iPhones for me and my wife

I’ve been with TELUS for over a year, and I am very happy with both the mobile internet and the services, as well as with my home internet. Everything has been perfect.

 

I would also like to mention customer service representative Manal S. As someone who has worked in customer service within the tourism industry for 15 years, I was pleasantly surprised by Manal’s professionalism, kindness, and ability to resolve my issue with ease. In the past, I have spent around an hour on small inquiries, but today, I had two major requests, and Manal resolved everything in just 20 minutes.

 

Thank you for having such outstanding staff! And of course, a personal thank you to Manal!

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Thanks so much for the feedback! We'll be sure to pass it along. Please let us know if you ever have any questions and we'll be here.