Forum Discussion

fishhooked's avatar
fishhooked
Neighbour
4 years ago

"Buy Now" for new mobile device giving error

When trying to purchase a new device the following error continues to occur on the "Set up your device and pick your plan" page. We have tried the process from several locations and the issue persists. 

ZqVlHjj.jpeg (2560×1390) (imgur.com)

 

Is there a Telus side issue causing this, or is there an issue with our account? 

1 Reply

Replies have been turned off for this discussion
  • Odd, have you tried clearing the browser cache, restarting and test?