TELUS Neighbourhood

I have been had a Telus business account for years. This is the first time I’ve done Bring It Back where I returned a phone via mail instead of doing it in person at a Telus mobility store. I’m being charged and extra $475 due to “heavy wear and tear” and “deep scratches” on the screen. This is abso

Can anyone shed light on this situation....my next step is I'll be cancelling my Telus small business account because I've spent days on the phone and online with them trying to resolve an issue and none of them have a clue how to communicate let alone resolve an issue. First of all, when I called i

I am looking to improve the internet at my dad's home in Beaverlodge. Everyone I talk to says that he can not get better than what he is getting which is 150gb for $115.00/month. With this limited internet we can NOT get tv, home security or Telus home health. I have been to stores in person with my

Just got a 'new' (obviously refurbished, with a little yellow sticker with an R on it on the back) that was absolutely dead on arrival. Plugged everything in but no green light came on. Tried unplugging and replugging it back in several times. Nothing. So tried plugging it directly into a wall socke

I have a Telus T3200M router, and not all devices work on the wifi. The TV does. My phone does. My iPad does. But my Chromebook does not. The Chromebook says that I have a strong signal, but no internet. Can't do anything on the web. I have tried multiple actions to try and fix it, but no luck. I ha

When my security system was installed I was not given the option to wall mount the control panel. Telus want to charge me $200 to do this. All I need is the wall mount plate and I can do it myself. Anyone know how I can get the wall mount plate?

I just noticed I am missing all my aliases from my email. I use several of them for only the most important emails and realized by testing each one that they are not going thru! How can I correct this and/ or see if any are valid.

Just got a home security system and it keeps triggering while disarmed and will not complete the install process. I just keep getting this screen and the alarm keeps going off despite setting it to silent. This is very annoying and the bots just keep telling us to do this over and over. Is there any

Hello, I have been wrongfully charged a $6000 cancellation fee which has not been resolved since September. Basically what happened was I signed up for Telus Business internet without a static ip, and a month or two later I added the subnet static IP package. The technician came to setup the static