Telus TV+ on Chromecast with Google TV not playing video
Hi, I just got Optik TV and installed the Telus TV+ App on my Chromecast with Google TV and it won't play anything. I have tried Live TV, On Demand, and from the Guide and it always loads for 1 minute and then gives me error code ERR_PLAYER_P001. Other video apps work and do not have any issues. Any idea on how you fix this? Thank you for any help.
Cannot login to TTV+ on Andorid TV: User MultiGEO Property Does Not Match
I'm having issues logging into the Telus TV+ app on Android TV. I recently had to reinstall the app because it would not load, and upon trying to login with my MyTelus account it either returns a generic "Login failed" error or "User MultiGEO property does not match." I have verified that the username and password that I'm using to login is correct. This only affects the Android TV app. I am still able to login successfully via browser and the mobile Android app. However, it's the Android TV app I would prefer to watch from as it's what's hooked up to my TV.
Power adapter issue on Telus TV Box
I have a couple of Telus TV Android boxes. One of them stopped working, just won't turn on. After googling I found the issue was likely the power cable. I tested it by swapping it for the power adapter on our other box and it works. Saw a reddit post that said you can arrange to have a new power adapter mailed out. Looking for help, please let me know.
