TELUS Neighbourhood

inAjet

Hello, all. I choose to use my own router, so my setup is Telus NAH—>own router—>Telus Optik PVR. I have port 1 of the NAS bridged, to which the router is connected. This setup has always been working fine for me until recently, when we switched to a...

inAjet

I'm running an eero mesh network connected directly to the NH20T network access hub. Spent some time today with a Telus tech discussing bridge mode. My understanding has always been that if you're running a router on your network, the modem should be...

inAjet

My third party router support team is able to help me set the router up to support multicast, but they need my Telus VLAN ID (between 1 and 4094) and the IP configuration (default or static). This is technically not specifically assisting with my thi...

inAjet

Thanks for confirming this. That means either I need to figure out if there’s a way to enable multicast support on the router, or switch to a very cumbersome setup. Would bridging my third party router instead of the NAH make a difference?

inAjet

A user on an eero Reddit forum has suggested the PVR might need to get multicast from the NAH. Does this sound right? Is anyone familiar with what exactly this is, and why it may have been passed through one router but not another?

inAjet

That’s why I turned to the community, as I know Telus Tech Support can’t help with third party equipment. That said, strictly speaking of the PVR, tech support simply said it needs internet. Well, it has internet, so there must be more to it than tha...

inAjet

Thanks very much for all the info! I went ahead and bridged the NAH. I think what may have been causing the extra IP on Telus’ end was an extra device I had plugged directly into the NAH, as @Pattydee3 suggested. I’ve now connected it wirelessly to t...

TELUS Neighbourhood

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"Television signal has been lost"

NH20T Network Access Hub - Bridge Mode

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Re: NH20T Network Access Hub - Bridge Mode