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Craigvee
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Re: TELUS TV Feature Updates - Ongoing
For what it's worth, Shaw's cable offerings are not as good as Telus nor is their app. I think it is a tough ask for a corporation like Telus to move away from box support to app support since a large amount of their user base are not technically savvy. Younger people are not even considering paying for cable TV, but put them money into streaming apps and sharing same. I think the solution is not perfect, but after a long wait, they have improved the Telus Android Box as they promised to do.4.1KViews0likes3CommentsRe: TELUS TV Feature Updates - Ongoing
Before the update the resolution was fixed at 4K for hdr tvs, however the source content was 720 or 1080. It made the picture quality look terrible. You can now set the resolution to match the dynamic range and frame rate. The result is that the box will output to 1080 when watching TV but switch to HDR when watching Netflix or other supported apps. Telus cable does not put out in HDR and I have never seen that to be the case even with the 4K channels.5KViews0likes16CommentsRe: TELUS TV Feature Updates - Ongoing
The issue is with 4K tvs and with the box pushing content in hdr even if it’s hd resulting in a blown out picture quality. I have both the previous iteration 4K Arris box and the Android box and the picture quality for HD is not even in the same league. The firmware issues with the Android box are confirmed by Telus and apparently we’re to wait for a new Android OS. Are you using a 4K tv? It’s honestly a joke they’d push this out to customers. I only use it for 4K and for streaming services.13KViews0likes3CommentsRe: TELUS TV Feature Updates - Ongoing
Good day. I do not see updates being worked on to fix the always HDR resolution issues. I just "upgraded" to the Android box from the Arris 4k box and the picture quality on all non 4K is absolutely abysmal. It looks like what SD used to look like on the HD box. I am currently forced to use the old Arris box simultaneously with the Android box. I also noticed that the sound quality is not as good as the Arris box. I use Dolby DD+ with a receiver, however it sounds worse when comparing side by side. The always HDR issue/HD upscaling is a HUGE problem and I do not understand how Telus could roll out these boxes to their customers in their current iteration. Can you please advise whether this problem is being addressed?13KViews2likes8Comments