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Nollind
Friendly Neighbour
Joined 5 years ago
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Re: TELUS TV Feature Updates - Ongoing
Your mention of Bell customers having it worse doesn’t make things any better. All it shows is that most corporate management minds in these companies (ie those that signed off on implementing beta products like this) are like-minded in their detachment of the needs of their customers. All it’s going to do is push existing customers away even more so, perhaps to a combination of over-the-air tuners working alongside streaming boxes like Apple TV, so as to still have access to a certain range of speciality channels via streaming providers. Like we’re paying Telus for TSN for F1 Racing right now but could easily get better access via the F1 TV app at the same cost. So things are reaching a tipping point, if you will. And unless these problems are resolved expediently, you’ll only see more customers dropping their television packages from typical providers (ie Telus, Bell, etc) and customizing them on their own from an assortment of streaming providers. Whats hilarious about this all though is that I’ve been mentioning this day would be coming for years to those in your Loyalty Department (who have compensated me immensely for the frustrations I’ve had with your services in the past) but little did I realize that the greatest impetus for this change would be caused by your own companies attempt at creating a streaming box itself. I definitely did not see that coming.13KViews2likes0CommentsRe: TELUS TV Feature Updates - Ongoing
When I first saw these new digital TV boxes being offered, I want to transition my older Optik box over to it because of the capability of the cloud recordings and the ability to watch those recordings on mobile devices. But when I noticed it only offered Google Assistant for smart home compatibility, I decided not to transition to it. I've used Google Assistant extensively in the past and had nothing but issues with it, especially in terms of playing music. Now that my wife is dependent upon it (as she's not that tech savvy), I'd rather not move back to Google Assistant. Will Amazon Alexa compatibility be offered in the future?36KViews0likes4Comments