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JamesStewart
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Joined 6 years ago
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Re: dual-path communication failure
I was getting this error. I found that the panel is forcing the use of Google DNS. For me, I had to unblock access to Google DNS IPs on my network and any communication errors were instantly resolved. Generally speaking, products that try to override my network's DNS settings are trashed; I don't use them. But, I can't exactly toss out my security system because somebody thought it a good idea to hardcode DNS settings into their firmware. When communicating over the cellular network, it can use whatever DNS it wants, but it should be using the DHCP-assigned DNS when connected to WiFi. 🤷9.5KViews0likes1CommentRe: 24/7 Camera recording
I'd noticed this myself back when I'd enabled microSD recording on my cameras. The FAQ says that it can only be enabled on 2 cameras: One schedule per camera can be created, up to a maximum of 2 cameras. Can/will TELUS increase that limit if contacted?4KViews0likes1CommentRe: Telus Security Online Bill Payment
TELUS Communications for Home Services; TELUS Mobility.Mobilite for Mobility. When you're logged-in to your My TELUS, from Overview you can click Pay Bill for the account you want. Choose the Pay through bank tab and it will give you the payee name and account number for the particular bill you're wanting to pay. Security & Safety (SmartHome Security) and TELUS Online Security (Online Security) are both billed under my Home Services account.6.5KViews1like0CommentsRe: Call Back Feature
I have the number that shows on the CID saved in my contacts. I've had no issue with callbacks previously. However, I was supposed to receive a callback Saturday morning that I didn't think was even attempted as my phone didn't ring. Later, I noticed in the call logs that there were a few calls, but they're marked as "Blocked by Phone" though. I have a Samsung Galaxy Z Flip4, and assume that Hiya is blocking TELUS as a spam call, even though it's saved in my contacts.12KViews0likes0Comments
