Unfortunately, it looks like you got some incorrect information. You should absolutely be able to order a replacement remote from an agent and compatible remotes are NOT available in stores (the Slimline II is a legacy remote that works with legacy e...
Thanks for the feedback.
While in the TELUS UI: live shows resume after 15 minutes of being paused. On Demand and Recorded shows do not automatically resume if they've been paused, but they will remain paused in the background as you navigate arou...
1. There isn't currently a way to delete immediately after watching, but it's on our radar to include. We do have unlimited storage, so it's more of a list hygiene thing than a storage issue.
2. On your set-top box, press and hold the OK button with ...
There was no January (or December) update for the TELUS TV+ app for Android TV; if you're on 1.24.11.100, you're up to date.
There was a firmware update in January on the TELUS TV Digital Box to move from Android TV 10 to Android TV 12 which broug...
4K channels are currently only available on TELUS set-top boxes or on the TELUS TV+ app for Android TV/Google TV. We are looking at expanding availability to other devices/platforms but no time estimate at this point.
