Forum Discussion
Yellowstone Final episodes 2024
I bought the final episodes of Yellowstone through Telus. Watched first 6 released episodes in 2022. Heard final 6 episodes released Nov 10th. But I can’t find them? I have searched on My Telus for...
When I had to switch to the new Optik tv modem with cloud pvr I was told I would lose all my recordings and would have to reset all my favourites etc.
i”m wondering now if that is the reason I can’t access my previous paid Yellowstone account? I did find in an article about the new cloud remote when searching On Demand, there is no menu, you just scroll down each section until you find “your videos”. So when I scroll through On Demand there is no “your videos”. So I suspect the with the changeover I lost my Yellowstone subscription.
Does anyone know what dept on Telus I would need to call to possibly get it back?
Tracey
TELUS_Support
Official Support Team
Official Support TeamAs for when episodes are uploaded to the On Demand section, that's entirely up to when our content team receives the files from the original broadcaster, though it shouldn't be too much longer as they race to get them uploaded as soon as they get them and test to ensure they're not corrupted, etc.
As for your issue tjonthelinks we're checking in with our dev team as to if they'd still be accessible once switched over to the new Optik experience. We'll advise once we know more!
