I have a Samsung TV and a Samsung Soundbar that have worked well together for years. Recently, however, I started receiving an ARC incompatibility message when turning on the TV, and the soundbar no longer produces audio. The issue temporarily resolves if I power down all devices and restart them, but it reoccurs whenever I turn the TV off and on using the remote.
As a diagnostic test, I unplugged the Telus box, and everything functioned correctly with both Chromecast and regular TV. This makes me suspect that a recent Telus firmware update over the past couple of months might be the cause of the problem. What does Telus think?
