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Renewed my home contract and got optik tv upgraded
At some point in the past, I had requested an additional set top box and they sent me a "new" one, a TELUSTV-21T. I did some research and discovered the coming wholesale change from old to new Optik...
The Technicolor set top boxes use the Mediaroom platform vs the cloud-based TELUSTV-21T. The platforms are not compatible with one another. Which platform are you looking to use moving forward?
TELUS_Support
Official Support Team
Official Support TeamThe Technicolor set top boxes use the Mediaroom platform vs the cloud-based TELUSTV-21T. The platforms are not compatible with one another. Which platform are you looking to use moving forward?
