I am have non stop issues with my optik 4K secondary box freezing and restarting. This happens when fast forwarding recorded shows, watching shows on demand and even scrolling the channel guide. This has happened off and on since I was sent the new boxes but lately it’s a constant issue. I either have to unplug the box or wait for it to reboot itself after a couple minutes. I have spoken to technical support who sent me a new box as well as a new modem. Neither helped. I’ve changed all power sources, hdmi cables and Ethernet cables. The box is not connected wirelessly , it is wired. I had a technician here who again changed the box and modem and said it should be fine but it it’s not then to swap the pvr box and secondary box because it must be my tv. It froze again right after he left so I swapped the boxes and now I’m just having the same problem on a different tv. Waiting for another tech visit in a couple days but any help would be greatly appreciated .
