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New customer

Hullgord
Just Moved In

I have just received my new Telus tv+ and I am very disappointed with the remote. Especially the skip function. I push skip and I wait for it to advance. I can hear the audio before the picture catches up. Is this how it is supposed to work. Seems to defeat the purpose of skipping ahead. I would have thought the new technology would be better than the old but in this case it definitely is not. 

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