Forum Discussion
RIch97
9 months agoOrganizer
Handmaid's Tale S1E6 on Crave
Anyone else not able to watch this program On Demand? I get an error message "Unable to play video. Please try again later."
RIch97
9 months agoOrganizer
#1
TELUS_Support
Official Support Team
9 months agoThank you. We have forwarded this to our dev team and they are looking into this.
- JulieSimpson9 months agoFriendly Neighbour
I am having the same issue trying to access The Last of Us, Season, Episode 1 via On Demand. I have reset my stbs and my pvr and still getting the same error
- TELUS_Support9 months ago
Official Support Team
Hello again. Our Optik team looked in to this and say it should be good to go no. Can you confirm?
- RIch979 months agoOrganizer
.
- TELUS_Support9 months ago
Official Support Team
We've flagged this to our Optik team to investigate asap!
- MrPants9 months agoNeighbour
I’m having the same issue with S6 Ep1 of Handmaid’s Tale (I’m a TELUS Crave subscriber). Other episodes work. Not this one. Please advise.
- MrPants9 months agoNeighbour
I have performed a full system restart. No luck. Unplugged the machine for 10 minutes. Still no luck. Same error message: “Unable to play video. Please try again later.”