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Free 55 inch 4k Samsung TV

matonbrews
Neighbour
I signed up for an internet+optik tv bundle last Nov 18. The offer comes with a free Samsung TV. It has been more than 9 weeks and we have not received it yet. Does it really take this long?
7 REPLIES 7

dru
Community Manager
Community Manager

@matonbrews It generally takes anywhere from  4-8 weeks for delivery. Did you get a shipment confirmation yet?

No shipping confirmation yet and it has been 10 weeks.

A-B
Community Manager
Community Manager

Hey, I'll send you a private message to discuss further!

Tbone44
Just Moved In

I am in the same boat, its been almost  2 months now and no shipping confirmation yet. can you assist me with an answer as I spoke to TELUS and they gave me Samsung's # and they reversed it back to TELUS. 

Is that 2 months from the installations date Tbonne44? It can take up to 4-8 weeks from the date you have services installed (not ordered).

Installed on November 10th!

Thanks
Tim

Gotcha, we'll send you a private message so that we can take a look for you.