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SmartWear Security

RoopiGill
Neighbour

With smartwear security, when the battery gets low do I have to buy the charm again? Or is it covered by the subscription?

 

 

1 ACCEPTED SOLUTION

T-Speed
Community Manager
Community Manager

Hi @RoopiGill 

 

The charms are covered by 1-year warranty and the battery can last up to two years. The battery life depends however on usage. Since the battery is not chargeable or replaceable, the purchase of a new charm is required once the battery is running low. Check out the article here for more details.

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2 REPLIES 2

T-Speed
Community Manager
Community Manager

Hi @RoopiGill 

 

The charms are covered by 1-year warranty and the battery can last up to two years. The battery life depends however on usage. Since the battery is not chargeable or replaceable, the purchase of a new charm is required once the battery is running low. Check out the article here for more details.

RoopiGill
Neighbour

With smartwear security, when the battery gets low do I have to buy the charm again? Or is it covered by the subscription?