What is TELUS SmartWear Security?
Disguised as charm necklaces, bracelets, and keychains, TELUS SmartWear Security is a discreet personal safety device, equipped with a hidden button that you simply double-click to instantly text your GPS location to family, friends as well as our monitoring agents, who can dispatch emergency services during a crisis. SmartWear Security is intelligent and powerful protection that your family and friends can have whenever and wherever they go.
TELUS SmartWear Security is managed through an easy-to-use smartphone app, which provides customers with quick access to alerts and updates. The app offers 24/7 monitoring, instantly connecting your smartphone to TELUS’ monitoring service. Customers can tailor TELUS SmartWear Security with a selection of alert modes in the app. In the event of an emergency, once the device is double-clicked, TELUS SmartWear Security will alert your preselected five emergency contacts or connect you immediately to our 24/7 monitoring team for emergency assistance, where the TELUS agent will stay on the line with you.
TELUS SmartWear Security features include:
- Notify Emergency Contacts: Send notifications, GPS location, and SMS updates to up to five emergency contacts.
- Reassurance Calls: 24/7 access to a professional emergency response TELUS agent by phone. They will stay with you on the phone anytime you feel unsafe.
- Live Chat SMS: 24/7 access to a two-way SMS conversation with a professional emergency response TELUS agent. They will stay with you and assist discreetly through text.
- Activity Tracking: Be proactive about your safety by inviting our monitoring team and your emergency contacts to track you via GPS for up to 4 hours. You will then alert the app once you’re safe and no longer need tracking, and if the timer expires before you have responded, agents will alert your emergency contacts and share your location with local law enforcement.
TELUS SmartWear Security is available across Canada, excluding Quebec. Full pricing and product details can be found at telus.com/smartwear.
