Disable automated arming

[Cldoling]

I set up my Telus smart home app to arm my alarm at night and disable it in the morning when I was out of town, so someone could come feed my pets during the day and not have to worry about the alarm. Now that I’m back I can’t find where in the app this setting is to turn it off as it keeps setting the alarm when I’m in my hot tub or shop in the evening. So I keep setting the alarm off. It keeps arming even after I shut it off and it’s on and won’t stay off in morning when me and my wife are going to work, but disables during the day. Can anyone help me?

[A-B · Accepted solution]

Your best bet would be to reach out to our SmartHome team directly at 1-855-255-8828 for troubleshooting!

[laulaura]

Thanks for letting us know!

My solution worked, but I didn't post it as I didn't think Telus would like tutorials on how to modify their hardware...