Pik tv channel change

[Chengrenyuan]

I tried to change pik TV channel before new year, it was got stuck. I called telus started from Jan 2nd, it has not been solved. I called almost everyday. Spent 1-2 hours every day but I have got the channels I want. Today, the agent tried to change the Chanel’s, the exiting channels were removed from the lists but new channels didn’t show. The service is terrible.

[NFtoBC]

PikTV is no longer supported by Telus, as the hardware is no longer supported by Google. Possibly it is time to move to the Telus TV+ platform?

[AntonR]

I have the same problem - can't add/remove channels or premium content. The link on MyTelus page doesn't work. PikTV and TelusTV+ is the same service and it doesn't allow to change any content in the app, it redirects me back to Telus PitTV/TelusTV+ web page (which is broken).