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recurring recordings

chanson
Neighbour

How come my daily news, global 104, drops recording some days?  It is set to recurring but yet there will be three days that it isn't showing it is going to record and then it will start again.  I have deleted the recurring recording and set it up again with no luck.  My only option seems to be go through my scheduled recordings and double check them every coupe days.  It just doesnt seem right.

6 REPLIES 6

TELUS_Support
Official Support Team
Official Support Team

Hi there, this is currently a known issue, and our team is actively working on a solution. In the meantime, we recommend regularly checking your scheduled recordings. Thank you for your patience as we resolve this matter.


Rocky3
All-Star

regular checking scheduled recordings also helps to find your favorite show is no longer scheduled. Gremlins.

I understand that part. What gets me is when the news disappears for four days ….


Christy Hanson

I have the exact same problem. It is extremely annoying to wake up, wanting to watch the morning news that should’ve been recorded only to find out it didn’t record. 

It’s just plain weird. Why would it just stop. Then you go and delete and reenter the schedule and look and for some reason the next three days aren’t going to tape but it will after that…


Must be some small problem framing glitch



Christy Hanson

I'm glad I read your post because the exact same thing is happening with my system and I thought I was losing it!! Scheduled recordings of some shows disappear this week but are still scheduled for next week. I am not impressed!!