03-02-2023 01:58 PM
Every time I launch the app on my iPad , I need to login again and again
iPados 16.3.2 , TelusTv+ 9.0.1, Frustration 9.999
03-02-2023 02:04 PM
Have you tried the steps in this thread?
03-02-2023 04:27 PM
Thanks, I read it before posting
but doesn’t solve the issue. I can login but next time I use the app I need to login again
03-03-2023 10:08 AM
Hi @katbel78 , can you try turning it off and fully uninstalling the app, reinstall it, and make sure to say 'no' to the SSO prompt when launching the app again?
Could you also share the full version and edition of your app? 9.0.1 (###) (need the 3 digit after 9.0.1) Thanks!
03-03-2023 01:39 PM
03-04-2023 05:46 PM
Same here, ready to jump off a bridge.
03-04-2023 07:10 PM
Please don’t yet…😉 maybe they will fix it … please SOON !
03-04-2023 07:21 PM
I have tried everything a couple of times. Ready to tear my hair out.
03-06-2023 02:58 AM
I called Telus and they are are of the problem and are trying to fix it.
03-07-2023 09:51 AM - edited 03-07-2023 09:58 AM
To answer Telus email of this morning : Did it solve your problem?
No, it didn’t. Still dealing with the same issue.
A question for Telus: did you fix our issue? Because you need to fix it in your app.ASAP