Pik TV playback error

[johnbrown131]

On my PC i randomly cannot watch Pik TV as it displays "Playback Error sorry an error has occurred please try again"

Rebooted the PC many times , its random sometimes works sometimes not

Very frustrating I pay for this service

Note on my Pixel phone it works all the time

[NFtoBC]

Is this post about the same issue you are having?

[RobinVic]

I have this same problem on my iPad.  Since the new app was downloaded I only receive a playback error and can’t use Telus PikTV at all on this device.  It works on my phone and using a Chrome Browser on my laptop.  It worked flawlessly before the application was “upgraded”.  It’s not a connection issue - the new App is full of bugs.  It works intermittently has an app on my AppleTV - today video has decided its not streaming but audio works (and works with every App on my appleTV except TelusTV+