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PVR

Bardays
Neighbour

so many problems with my recordings recently.

they freeze part way through and reset to the beginning. Then I cannot skip past that point and have to watch many scenes twice.

sometimes the recording cuts off completely.

there ie still plenty of storage on the unit. 

4 REPLIES 4

TELUS_Support
Official Support Team
Official Support Team

Have you had your PVR for a while, or are you a newer Optik subscriber?


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Well that’s a helpful reply 🙁

TELUS_Support
Official Support Team
Official Support Team

Please send us a private message with your account details, and we’ll do our best to help. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Lorijj
Neighbour

I have same issues. It freezes, skips, an hour show gets recorded as two episodes or just gets stuck 5 seconds in on a black screen.  I have done all troubleshooting and unplugged and replugged everything many times.  Shouldn’t be so hard to just watch tv