I have same issues. It freezes, skips, an hour show gets recorded as two episodes or just gets stuck 5 seconds in on a black screen. I have done all troubleshooting and unplugged and replugged everything many times. Shouldn’t be so hard to just wat...
I received an email offering $10 credit and a choice of bonuses. I chose free demand movies. Told to wait for email for more information and got NOTHING! Movies not on my account and I never saw the $10 off my bill. Just got a song and dance