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PVR

Bardays
Neighbour

so many problems with my recordings recently.

they freeze part way through and reset to the beginning. Then I cannot skip past that point and have to watch many scenes twice.

sometimes the recording cuts off completely.

there ie still plenty of storage on the unit. 

4 REPLIES 4

TELUS_Support
Official Support Team
Official Support Team

Have you had your PVR for a while, or are you a newer Optik subscriber?


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Well thatโ€™s a helpful reply ๐Ÿ™

TELUS_Support
Official Support Team
Official Support Team

Please send us a private message with your account details, and weโ€™ll do our best to help. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Lorijj
Neighbour

I have same issues. It freezes, skips, an hour show gets recorded as two episodes or just gets stuck 5 seconds in on a black screen.  I have done all troubleshooting and unplugged and replugged everything many times.  Shouldnโ€™t be so hard to just watch tv

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