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PVR Replacement - 5 days and nothing

McPat
Neighbour
Was told six days ago I would be receiving a replacement PVR and I would get a tracking email. All I got was an email on how to return the old broken PVR. Why is is it taking so long compared to being a prime customer on Amazon and products can be delivered in 2 days? And why no tracking email supplied?
1 REPLY 1

A-B
Community Manager
Community Manager

You definitely should've received something by now. Have you still not received an email today?