Showing results for 
Show  only  | Search instead for 
Did you mean: 

No sound

Just Moved In

This has been happening for a few months, numerous times a week.  I will turn on the TV and there will be no sound when trying to watch cable.  I have to completely reset the box each time.  Since Telus will charge if it is a problem on my end I am wondering if there is anything that I can troubleshoot before I have them come out.


Community Power User
Community Power User

How do you have the box hooked up to the tv? HDMI only. Do you use a sound bar?

Hooked up to the TV, HDMI no sound bar