Monday
When can I subscribe to NHL centre ice? I’m just wondering what is the date it becomes available. Is it during the pre-season or when the regular season starts.
Wednesday
Hi @princess281979 you can subscribe now https://www.telus.com/en/tv/optik/premium-sports/nhl-centre-ice
Wednesday
Tried to order over the TV as instructed by website link provided. It does not work.
Says to call for assistance in ordering. After being on hold, I'm told the office is closed, call back tomorrow.
Is this what AI technology looks like for Telus???
yesterday
Sorry, that didn’t work. Feel free to send us a private message, and we’ll be happy to try adding it for you.
yesterday
Tried to send a private message, that doesn't work either. It says that I have exceeded my private message allotment. I have never sent a private message before!
Does anything work at Telus?.
yesterday
I also tried to subscribe and have had nothing but issues!!!
yesterday
I am having same issue. Says it’s not available yet. Currently on minute 30 on hold with customer support. Can u help?
yesterday
Did you event get this resolved? I am having same issue and am now on phone waiting for 30 mins to talk to someone at Telus. Ugh
yesterday
yesterday
I just got connected to a person and she put me on hold again. I’ll let you know what happens.
yesterday
Still have not got it solved yet. It’s so frustrating!!! Let me know if you get yours solved.
yesterday
The customer service person was able to start my subscription. I had to wait over 30 mins on hold
yesterday
Thanks for the update. It should not be that difficult.
12 hours ago
Definitely not the experience we want our customers to have. If you haven't been able to get it done yet, send us a private message and we can discuss further.
12 hours ago
Hello @princess281979 we responded to your private message!