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NETFLIX no longer working on TV

Just Moved In

 I have a personal NETFLIX account that works on my computer and did for years on my TV. Now the TV says "Available on Optik 4K digital boxes". Does this mean I can no longer watch NETFLIX on my TV?


Community Power User
Community Power User

If you have an older Telus box you may need to talk to Telus to get it upgraded. I believe you need one of the newer Telus boxes to view Netflix.


Depending on your TV you may have a Netflix app on the TV that would also work.

Just a long time customer hoping to help.