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Missing On Demand

kkip
Neighbour
From CityTV The Lincoln Rhyme: Bone Hunter is missing Episode 5. I don’t really want to watch the new episode 6 missing an episode.

When can this be updated?
1 ACCEPTED SOLUTION

Tai
TELUS Team Member
TELUS Team Member

Hi @kkip 

 

Episode availability is controlled by the channel provider, but since episodes 1-4 and 6 are all available, it would seem more like some kind of issue with the CityTV On Demand library. Great catch!


We'll be sure to submit a report to the necessary teams on your behalf.

 

Issues with Optik TV can also be reported by contacting technical support using Live Chat online or by calling 1-888-811-2323.

 

Thanks for flagging this!

View solution in original post

1 REPLY 1

Tai
TELUS Team Member
TELUS Team Member

Hi @kkip 

 

Episode availability is controlled by the channel provider, but since episodes 1-4 and 6 are all available, it would seem more like some kind of issue with the CityTV On Demand library. Great catch!


We'll be sure to submit a report to the necessary teams on your behalf.

 

Issues with Optik TV can also be reported by contacting technical support using Live Chat online or by calling 1-888-811-2323.

 

Thanks for flagging this!