Since Friday evening, I have lost 26+ channels from my Optik lineup, suddenly I am no longer subscribed.
No notice, no email, no warning and yet my bill is still the same.
The on-line agent appears to be offline, and the offices are closed for the weekend, so Telus what the hell?
Thank you for that, I had been all over their site including "Contact Us" and did not see it.
Apparently a system upgrade as occured updating Theme Pack which messed up my channels, most have been restored with the help of the Telus Rep. No notice at all of this upgrad.