Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Was told six days ago I would be receiving a replacement PVR and I would get a tracking email. All I got was an email on how to return the old broken PVR. Why is is it taking so long compared to being a prime customer on Amazon and products can be de...
The Blue Jays home games are supposed to be outputting 5.1 audio, i have a 5.1 system and yet the audio to me is not 5.1 but rather stereo...and i know that it's supposed to be 5.1 because ive literally spoken to the guy who mixes audio for Sportsnet...
This is pathetic. I need to watch this on the go. Why did this change happen?
Hi there, For several years, OnDemand libraries using the mobile app have been missing episodes that are available using the television/box. For example, current Young and the Restless OnDemand has episode 132 which is available using the television ...
I recorded the CNN Special "Space Shuttle Columbia, Part 4" last week and when I went to watch it, it was gone.At that time, I thought - OK, maybe it was accidentally deleted. I looked around for an on-demand copy and it wasn't available at the time....
We were halfway through season 2 of Hightown. Today go to crave and this show is locked. What happened that available to watch yesterday and not today. Thank you
Is there a way to either stop the info from changing or at least slow it down when I am in the guide mode. I select a show and try and read the info and within a few seconds it jumps to the next screen, what a pain.
Playback error everytime I hook up my Apple lightning to hdmi, to watch Telus plus app, never used to happen. Can watch Netflix, prime and YouTube. Telus support says it’s Apple faults and Apple says it’s Telus. Anyone have the same problem?
I recently upgraded one of my older Telus tv/pvr boxes with the new Android digital box. When compared to the older box upstairs, there are a few channels that do not appear on the Android tv channel line up and show as not subscribed.For example, BB...
Hello! While watching any show on demand online through the telusplus site if you click pause during an episode then leave it for a while when you come back to the site and try to resume the episode it makes you watch the entire thing again. As fast ...
