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Internet

Alex_K
Just Moved In

Hi to all!
I am a newcomer and started using Telus 6 months ago, the tariff is 75 Internet. Everything was fine, but when I moved to a new apartment, Telus changed my contract to Internet 15 with a limit of 200 GB per month without my consent. They said that in my house this is the maximum speed and they can't do anything. I'm fine with that, but why the 200GB limit I don't understand.

1 REPLY 1

FuzzyLogic
Community Power User
Community Power User

Not sure what they did but here are the particulars for the Internet 15 plan:

 

  • Unlimited data on a 2 year term, then $20/month.
    Otherwise, a 200GB data limit applies.

You would need to work with Telus to see what they can do for you since they changed your plan.


Just a long time customer hoping to help.