ERR_AGL_ACN_3545 - Login Failed

[Paleniky]

I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box).  Don't want to stay on hold for 2 hours for them to say I have to do this online (which I have)

[Kozmeek]

I just activated my services on Thursday, was able to login once. Should have never logged off. 

[TELUS_Support]

@Kozmeek We want to help. We'll send you a private message to collect some account info so please keep an eye out for it in your inbox. 

[mrjeff]

Same issue and tech support failed to fix it.

[DJM]

I’ve been receiving the same error message since I moved. Same account, different address. Can someone help please?

[TELUS_Support]

We sent you a private message. 

[DJM]

I’ve been receiving the same error message since I moved. Same account, different address. Can someone help please? I don’t have hours to spend on the phone with Telus 😞

[mrjeff]

Uninstal tv+app.

Download this .ask

https://optik-tv-go.en.uptodown.com/android/download/120943162

Install it then sign in.

You can now upgrade to the latest version