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(ERR_AGL) TELUS Tv+ error messages

JenF
Neighbour

I have reset my password many times thinking that would help, but still keep getting LOGIN FAILED Sorry an error has occurred. Please try again later. (ERR_AGL). 
Very frustrating! Telus TV+ is unreliable. 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Here are a few steps you could try to resolve this:

Clear Cache and Cookies: Sometimes, clearing your browser’s cache and cookies can help with persistent login issues. If you're using the app, try clearing the app cache as well.

Try a Different Device or Browser: See if you can log in from a different device or browser. This can sometimes bypass issues related to specific setups.

Update the App: If you’re using the Telus TV+ app, make sure it’s up to date. An outdated app can cause login issues.

Contact Telus Support: Since you've already reset your password multiple times and still can't log in, contact tech support directly. 

 

They can check if there’s an issue with your account or a broader technical problem. Hopefully, one of these steps will help you regain access!


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