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Common error on certain channels…

Rh555
Friendly Neighbour
This has happened a few times on different channels. Not sure if its a bug or these channels actually had issues… see below

“We’ve encountered an issue. If the problem appears on all channels please reboot your telus box or mobile device & try again.
ERR_PLAYER_P212
3 REPLIES 3

A-B
Community Manager
Community Manager

Hello, have you ensured all of your HDMI cables are secure on both ends and tried rebooting your PVR?

Rh555
Friendly Neighbour
Yes I have

A-B
Community Manager
Community Manager

Gotcha. Your best bet then would be to reach out to our Tech Support team at 1-888-811-2323 so they can investigate further!