Cannot record MUCH channel 557

[melissamcrory]

When I try to record something on this channel it says "THIS PROGRAM CANNOT BE RECORDED". Any other channel I have tried to record works fine.

[Tech_Guy]

Are you still having the same problem now?

[melissamcrory]

Yes

[WestCoasterBC]

I recorded channel 557 without issue. You may need to Contact  Telus support. So they can look into your account iin greater detail. 

[Nighthawk]

There are on rare occasions that some broadcasters restrict recording on a specific show or program. Are you trying to record a specific show or does it affect anything you try recording?

[WestCoasterBC]

@emmawade  what show are you getting this message on?