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31% helpful (3/10)
A-B
Community Manager
Community Manager

Contact The TELUS Management Team

 

Your satisfaction is our top priority at TELUS. If you have an unresolved issue, we're here to help. Send a private message to @TELUS_Support or send us a PM / DM to our Twitter / X or Facebook pages.

 

Alternatively, you can contact our TELUS Management Team here

 

Contact our TELUS Management Team 

 

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Comments
Magenxxx
Organizer

Why did you delete this one ? 

UDON
Organizer

Decided to return my Telus equipment today after the gong show when moving addresses recently.

Excessive wait times, different responses, basically had enough and finally decided to cut the cord.

 

 

Magenxxx
Organizer
Yeah, I’m binding by a two year contract unfortunately, I’m only four months in, but I did get somewhere. I guess The executive office called me today so I have a phone conversation with him in an hour. We’ll see how that goes.

Ludwig15
Neighbour

I would also like to know why this was removed? Seems stupid that we now have to call tech support to do something that we didn't need the for previously 

1footoutthedoor
Neighbour

I have made multiple phone calls, I have clicked on "Alternatively, you can contact our TELUS Management Team here" completed the form, with no response, and completed another form on MyTelus and also go no response.  I am told to talk to Loyalty and Resolution and still getting no where.  I have managed to talk to 2 people who called themselves managers in the Philippines, who could not help me.

 

I would like a call from someone who has some decision making power on how I can close my accounts and be done with Telus.  

 

How do I find that person.  I believe I am going into a new billing cycle and I have been running in circles for weeks

Version history
Last update:
August
Updated by:
Community Manager